Order Has Missed the Estimated Delivery Date

If the order is being fulfilled by another seller, you'll need to contact that seller directly; you'll find a link in the order summary in Your Account.

Orders that are fulfilled by Amazon.com and shipped via a trackable method (such as UPS) will have tracking information available in Your Account. Please check this information if available and read through the following options:

• If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, or even behind bushes.
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
• If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please contact us.